By using this website you agree to follow the terms & conditions stated below. So please read carefully and if you do not agree to the terms & conditions stated below, please do not use this website. HikePrint reserves the right to update, modify or make any changes on this terms and conditions without any notice.
Order Approval
Customer is fully responsible for final proof and layout approval prior to the printing process.
By submitting the above document to HikePrint, HikePrint is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphic, Bleed, Grammar, Damage Font, Punctuation, Wrong cut, Incorrect or Missing Folds, Finished Product Size Indemnity
The agreement will count as a contract when customer will send files with mention his/her initial bellow following text:
“I agree to the following terms”. I have verified spelling and content as I want. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears, I can not make any changes once my order is placed, and I assume all responsibility for typographical errors.
Customer Content
You understand that all information, data, text, photographs, graphics, messages or other materials “Content” are the sole responsibility of the person from which such Content originated. This means that you, and not HikePrint, are entirely responsible for all Content that you send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree avoid to use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of HikePrint or any third party. HikePrint does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will HikePrint be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that HikePrint does not pre-screen Content, but that HikePrint and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that HikePrint may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of HikePrint, its users and the public.
Governing Law
HikePrint is based in Las Vegas, Nevada and all transactions take place on HikePrint’s servers located in Las Vegas NV. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Las Vegas, NV. You agree to submit to the jurisdiction of Las Vegas, NV courts and agree that venue in these courts is proper in any such legal action or proceeding.
Designing Files
HikePrint does not provide any design files,
Customer Submitted Artwork or Graphics,
All artwork or designs and images must be provided in CMYK format. HikePrint is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 dpi and CMYK color mode. HikePrint is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for the files larger than 30MB.
Color Proofing & Matching
HikePrint is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
HikePrint will try it’s best to match the gradient density of each color. HikePrint is not liable for the final appearance of a color.
Important: Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet, and run at the same time. For example, we layout 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 65 customers.
Application of UV Coating may effect or change the appearance of the printed colors. HikePrint is not liable for the final color appearance of a UV product/s.
Envelopes and Letterheads Paper Effect In Color.
Please note that because our letterhead and envelope paper stock is “uncoated”, we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Order Cancellation
HikePrint will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 (15%-30% of total transaction)
Returns and Refunds
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify HikePrint within 4 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
Order Shipping and Delivery
HikePrint will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall HikePrint be liable for any consequential or damages resulting from any delay in shipment or delivery.
All HikePrint customers agree not to hold HikePrint liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond HikePrint’s direct control. HikePrint shipment and delivery dates are calculated based upon estimates provided by our suppliers.
HikePrint will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process.
Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
HikePrint occasionally uses UPS ground shipping services, but for heavy products other shipping companies might use for achieve the lower price.
Shipping Errors & Lost Packages
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. HikePrint is not responsible for 3rd party shipping errors, omissions or damaged shipments.
Customer Supplied Incorrect Address
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, HikePrint will reship the package with corrected address and charge an additional shipping fee for the shipment.
Mailing Services
Multiple mailing can be held in-house for no more then 2 months.
Credit Card Charges
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. (A valid photo I.D)
We reserve the right to refuse service without disclosing a reason.
All prices are subject to change.