Turnaround Time

During the holiday season we will be extending our turnaround time by an additional 2 business days due to our high volume. Please note: Your rush order may be delayed by an additional 2 business days due to our high volume. Thank you for your cooperation.

The printing turnaround time is not shown at the order page when you are selecting print options. The little box under the price calculation form will show you the shipping methodes. "Ground", "Second Day Air", "Next Day Air' etc. these are not the printing turnaround time and it's only to show the shipping methodes.

The first turnaround time noted for each product is for standard or default paper type such as 14pt Gloss Coated Cover with UV Coating (C2S) or 100lb Gloss Book with Aqueous Coating.

RUSH ORDERS PRINTING TIME

When you place a rush order, it will be printed in two business day after approval and it will be shipped on third day. How ever there are issues that can delay your order; for example if you choose to have round corners on your cards it will add one business day to the rush turnaround time. Please pay attention to holidays and weekends as well. If an order got approved after 11:00 PST am the printing turnaround time will start from the next day.

For example, if an order is placed by Tuesday, 8AM PST, we will send you an online proof within three hours. Once you approve the order (by 11AM PST), your order will be sent to print and will ship by Thursday. So if you need to have your products in hand before weekend you may select "Next Day Air" shipping method to have it by Friday.

STANDARD PRINTING TURNAROUND TIME

If an order approved and payment processed by 11:00 am PST turnaround time begins that day. If we recieve the approval after 11:00 am PST then the fist day of printing will be the next business day. Please note that when standard turnaround time is selected round corner process will add three business day to turnaround time.

UPS Holiday Schedule?

Please click here to visit UPS Holiday Schedule!

How to calculate the shipping

When orders are shipped, count the next business day/non-holiday as the first day for shipping

Next Day Air (or 1 day ground transit) - shipped Friday, scheduled to arrive Monday.
Next Day Air (or 1 day ground transit) - shipped Monday, scheduled to arrive Tuesday

Second Day Air (or 2 day ground transit) - shipped Friday, scheduled to arrive Tuesday
Second Day Air (or 2 day ground transit) - shipped Monday, scheduled to arrive Wednesday

3 Day Select (or 3 day ground transit) - shipped Friday, scheduled to arrive Wednesday
3 Day Select (or 3 day ground transit) - shipped Monday, scheduled to arrive Thursday

BOOKLETS

4-8 business days after approval and processed payment.
Perfect Binding: additional 4 business days.
Hard Cover: additional 4 business days.
Recycled Paper: additional 3 business days.
Quantity Over 2500: additional 3 business days per 10k.

BOOKMARKS

2-5 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Round Corners: additional 3 business days.

BROCHURES

2-5 business days after approval and processed payment.
80lb. Gloss Book: additional 4 business days.
100lb. Gloss Cover: additional 4 business days.
70lb. Opaque Smooth White: additional 2 business days.
Recycled Paper: additional 3 business days.
Quantity Over 50K: additional 3 business day per 10k.

BUSINESS CARDS

2-5 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Round Corners: additional 3 business days.

CALENDARS

4-8 business days after approval and processed payment.
Hard Cover: additional 4 business days.
Hole Drilling: additional 1 business days per 10k
Recycled Paper: additional 3 business days.
Quantity Over 2500: additional 3 business days per 10k.

CATALOGS

4-8 business days after approval and processed payment.
Perfect Binding: additional 4 business days.
Hard Cover: additional 4 business days.
Recycled Paper: additional 3 business days.
Quantity Over 2500: additional 3 business days per 10k.

CD PACKAGES

4-8 business days after approval and processed payment.
With Tray: additional 1 business day.
Recycled Paper: additional 3 business days.
Quantity Over 25K: additional 3 business day per 10k.

CLUB FLYERS

2-5 business days after approval and processed payment.

Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
100lb. Gloss Cover: additional 4 business days.
Round Corners: additional 3 business days.

COLLECTORS CARDS

2-5 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Round Corners: additional 3 business days.

DOOR HANGERS

4-8 business days after approval and processed payment.
Recycled Paper: additional 5 business days.
100lb. Gloss Cover: additional 4 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 10k.

DVD PACKAGES

3-5 business days after approval and processed payment.

ENVELOPES

4-8 business days after approval and processed payment.
Quantity Over 25K: additional 3 business day per 5k.

EVENT TICKETS

4-8 business days after approval and processed payment.
100lb. Gloss Cover: additional 4 business days.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

FLYERS

2-5 business days after approval and processed payment.
80lb. Gloss Book: additional 4 business days.
100lb. Gloss Cover: additional 4 business days.
70lb. Opaque Smooth White: additional 2 business days.
Recycled Paper: additional 3 business days.

HANG TAGS

4-8 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Round Corners: additional 3 business days.
Quantity Over 5K: additional 3 business days per 10k.

LETTERHEADS

2-5 business days after approval and processed payment.

MINI MENUS

3-6 business days after approval and processed payment.
Quantity Over 25K: additional 3 business day per 5k.

NOTEPADS

4-8 business days after approval and processed payment.
Quantity Over 5K: additional 3 business days per 5k.

POSTCARDS

2-5 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Round Corners: additional 3 business days.

POSTERS

2-4 business days after approval and processed payment.
80lb. Gloss Book: additional 4 business days.
Recycled Paper: additional 3 business days.

PRESENTATION FOLDERS

4-8 business days after approval and processed payment.
Quantity Over 2500: additional 3 business days per 2500.

RACK CARDS

2-5 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.

RIP BUSINESS CARDS

4-8 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

ROLL LABELS

8-12 business days after approval and processed payment.

ROLODEXES

4-8 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

SIGNAGE/BANNERS

4-7 business days after approval and processed payment.

SPECIAL SHAPES

5-8 business days after approval and processed payment.
Recycled Paper: additional 5 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

STAGGERED CUT FLYERS

2-5 business days after approval and processed payment.
100lb. Gloss Cover: additional 4 business days.
70lb. Opaque Smooth White: additional 2 business days.
Recycled Paper: additional 3 business days.

STICKERS

2-5 business days after approval and processed payment.

TABLE TENTS

4-8 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

TENT BUSINESS CARDS

4-8 business days after approval and processed payment.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 5K: additional 3 business days per 5k.

TENT CARDS

3-6 business days after approval and processed payment.
100lb. Gloss Cover: additional 4 business days.
Recycled Paper: additional 3 business days.
16pt. Dull Cover: additional 3 business days.
Quantity Over 50K: additional 3 business day per 25k.